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Arlington Book Publishing House is committed to protecting the privacy and personal information of customers, prospective customers, website visitors, authors, and other individuals who interact with our services.
Arlington Book Publishing House is operated by BEYR Group LLC. This Privacy Policy applies when you use our website, submit a form, communicate with us by email, telephone, SMS, chat, or social media, or engage us for publishing, editing, design, marketing, website, audiobook, printing, or related author services.
By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.
Personal and contact information may include your name, email address, telephone number, mailing or billing address, business or professional information, and preferred communication method.
Project and publishing information may include book titles, manuscript details, genre, word count or page count, publishing history, publishing goals, marketing needs, author biography information, manuscripts, illustrations, photographs, design references, website materials, and other content voluntarily provided to us.
Lead form and inquiry information may include the page URL where a form was submitted, traffic source, referral information, reference codes, IP address, message content, and other details submitted through website forms.
Website and technical information may include IP address, browser type, device information, pages visited, referring website, interactions with forms or pages, approximate location inferred from technical data, cookies, and similar technologies.
We may use personal information to respond to inquiries, evaluate publishing projects, provide requested services, communicate about active projects, deliver customer support, prepare proposals or invoices, administer payments, maintain project and transaction records, improve our website, measure marketing performance, prevent fraud or misuse, and comply with applicable legal obligations.
We may also use contact information to send service-related communications and, where permitted, promotional messages about our publishing and author services. We do not use personal information for materially unrelated purposes without an appropriate legal basis or consent where required.
Our website uses lead forms to collect inquiries and project details. Submitted information may be stored in our business systems and used to contact you about your request.
We use Google reCAPTCHA to help protect forms from spam and abuse. reCAPTCHA may collect hardware and software information, such as device and application data, and send that information to Google for analysis under Google's own privacy practices.
Our website may use Google tag, Google Ads, analytics, cookies, pixels, or similar technologies to understand website activity, measure advertising performance, and improve our marketing. These technologies may collect information about your visit, device, browser, interactions, referral source, and pages viewed.
You can control cookies through your browser settings. Disabling cookies may affect certain website features or measurement functions.
Our website may include LiveChat or similar chat tools that allow visitors to communicate with representatives. Chat providers may process chat transcripts, contact details, technical information, and usage data needed to provide the chat service.
Our website may embed YouTube videos, social media links, trust badges, review links, or other third-party features. These third parties may collect information when you interact with their content or visit their websites. Their own privacy policies govern their practices.
We are not responsible for the privacy practices of independently operated third-party websites, platforms, or services.
Arlington Book Publishing House does not sell customers' personal information.
We may disclose limited personal, project, or technical information to service providers and business partners who help us operate the website, process payments, provide communications, support technology infrastructure, perform editing, design, printing, audiobook, publishing, distribution, marketing, website, administrative, or customer-support services.
Service providers receiving information on our behalf are expected to use it only for the applicable business purpose and to maintain reasonable confidentiality and security protections.
We may also disclose information when reasonably necessary to comply with law, legal process, court orders, governmental requests, enforce contractual rights, investigate suspected fraud, collect amounts owed, or protect the rights, property, or safety of our company, customers, authors, personnel, or others.
Payments for Arlington Book Publishing House may be processed under its legal operating entity, BEYR Group LLC, and may appear on a customer bank or credit card statement under BEYR Group LLC or another authorized payment descriptor.
Payment transactions may be handled through secure payment-processing providers. We do not ask customers to send complete credit card numbers, banking passwords, PINs, or other highly sensitive financial credentials through ordinary email, SMS, chat, or website message fields.
Customers should provide payment information only through authorized and secure payment channels.
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, misuse, disclosure, alteration, or destruction.
Depending on the applicable system or service, these measures may include access restrictions, secure servers and systems, encryption where appropriate, account and credential controls, confidentiality requirements, monitoring, and periodic assessments.
No internet transmission or electronic storage system can be guaranteed to be completely secure.
We recognize that manuscripts, unpublished books, illustrations, concepts, drafts, author materials, and related files may contain confidential or proprietary information.
Such materials are used for evaluating or performing the publishing-related services requested by the customer. Access is limited to personnel and service providers who reasonably require access to perform the applicable services.
Where appropriate, confidentiality obligations may also be addressed in individual service agreements or non-disclosure agreements.
Customers and prospective customers may provide contact information to receive service-related or promotional communications by telephone, SMS, email, chat, or other channels.
Where consent is required, promotional SMS or email communications will be sent in accordance with applicable consent requirements and communication preferences. Consent to receive marketing communications is not a condition of purchasing publishing services unless specifically disclosed otherwise.
You may opt out of promotional SMS communications by replying STOP to an applicable message. You may unsubscribe from promotional emails by using the unsubscribe option in the applicable email or by contacting us directly.
Opting out of promotional communications does not prevent us from sending transactional or service-related communications about an active project, payment, account, legal notice, or existing business relationship.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing contracted services, maintaining project and transaction records, supporting customers, meeting accounting and administrative requirements, resolving disputes, enforcing agreements, preventing fraud, and satisfying applicable legal obligations.
Retention periods may vary depending on the nature of the information, the services provided, and applicable business or legal requirements.
Subject to applicable law, individuals may request to access certain personal information we maintain about them, correct inaccurate information, request deletion of certain information, update communication preferences, opt out of eligible promotional communications, or request information about how their personal information is handled.
Certain information may need to be retained where required for legitimate business, contractual, accounting, fraud-prevention, dispute-resolution, or legal purposes.
Privacy-related requests may be submitted to info@arlingtonbookpublishinghouse.com. We may take reasonable steps to verify the identity of an individual before processing certain requests.
Our publishing and author services are intended for adults and are not designed to knowingly collect personal information directly from children.
Although we may provide publishing services involving children's books or other children's content, our contractual relationship is with the applicable adult author, parent, guardian, organization, or authorized representative.
If we become aware that personal information from a child has been collected improperly, we may take reasonable steps to delete it as appropriate.
Depending on the nature of a project and the services requested, information or project materials may be processed using authorized personnel, systems, production resources, or service providers located in different geographic regions.
Where information is processed in connection with service delivery, reasonable measures are taken to maintain confidentiality and protect customer information consistent with this Privacy Policy and applicable requirements.
Arlington Book Publishing House may permit customer-facing representatives to use professional working names or pseudonyms for business communications.
Professional working names may be used to maintain consistency in customer communications and provide a uniform customer-service experience across teams and locations. The use of a professional working name does not alter the customer's contractual relationship with Arlington Book Publishing House or BEYR Group LLC.
We may update this Privacy Policy periodically to reflect changes in our services, business practices, technology, or applicable requirements.
When changes are made, the revised Privacy Policy will be posted or made available with an updated effective or revision date. We encourage visitors and customers to review this policy periodically.
Questions, concerns, or privacy-related requests may be directed to:
Arlington Book Publishing House
Operated by BEYR Group LLC
Email: info@arlingtonbookpublishinghouse.com
Phone: +1 (470) 705-7544
Phone: +1 (817) 357-8255
United States:
191 Peachtree St, Suite 398, Atlanta, GA 30303, USA
Texas:
4025 Woodland Park Blvd, Arlington, TX 76013
Headquarters:
2810 N Church St PMB 251887, Wilmington, Delaware 19802-4447, US